Why is the logger not showing up when I try to add a location?

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You are trying to add a new logger to your Clever Logger system. You have pressed the Add Location button, but no loggers are showing up in the list.

Note that it can take up to a minute from when you turn on the logger until it appears in the list.

Possible issues

The logger might not be switched on

The gateway might be offline

Check that the gateway is plugged in and the power light is lit.

In the Clever Logger Dashboard, go to Gateways and check that your gateway is Online.

The logger might not be in range of the gateway 

The logger and the gateway need to communicate with each other, so they need to be within range. In practical terms, this means they need to be in the same room.

Move the logger close to the gateway and see if the logger then appears in the list.

Still nothing? Call us on 1300 80 88 89

The logger is switched off when you get it

Clever Logger Power buttons

Press and hold the power button until the IN USE light comes on

Loggers have a raised power button on the front.

Press and hold the button until the In Use comes on. Depending on the model, this will be between one and five seconds.

In general, loggers can’t be turned off once they are running.

What is NATA?

The National Association of Testing Authorities (NATA) is the recognised national accreditation authority for analytical laboratories and testing service providers in Australia. It is an independent, not-for-profit organisation that provides independent assurance of technical competence. 

NATA accredits organisations to perform testing and inspection activities for their products and services. This gives consumers the assurance they need to make safe, healthy and reliable choices .

Location Views

In the top right corner of the Location page, you will find the View chooser.

There are three options: Simple, Detailed and Gauge.

change-location-view

Simple View

Detailed View

Gauge View

Clever Logger temperature logger with external probe

Logger with Dual Temperature Sensors

QUICK SPECS
Model CLD-01
Type Temperature only with Dual Sensors
Temperature Range Internal sensor: -23°C to +60°C
External sensor: -40°C to +80°C
Humidity Range N/A
Battery Type CR2450
Battery Life Replace every 12 months
Accuracy Internal Sensor:
±0.3℃ (0℃ to +60℃)
±0.3℃ to ±0.7℃ (other temperatures)
External Probe:
±0.5℃ (-20℃ to +40℃)
±1℃ (other temperatures)
Offline Memory approx 24 days logging at 5 minute intervals
Clever Logger temperature logger with external probe

Logger with External Probe

QUICK SPECS
Model CLX-01
Type Temperature only with Probe
Temperature Range -40°C to 60°C
Can operate up to 80°C for short periods
Humidity Range N/A
Battery Type CR2450
Battery Life Replace every 12 months
Accuracy ±0.5℃ (-20℃ to +40℃)
±1℃ (other temperatures)
Offline Memory approx 24 days logging at 5 minute intervals

30-DAY FREE TRIAL

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To prove it, we’ll send you a Starter Kit to try out for a whole month.

Set it up, have a play, explore the features – obligation free.

If you love it, just let us know.

If not, just send it back.