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The complete Clever Logger Guide

Your account

Gateways

connect-gateway-to-hotspot

Connecting a gateway to my phone’s hotspot

If your normal internet is down, it’s possible to connect your gateway to your phone’s mobile hotspot to get the data from your logger
adding a gateway

Adding a Gateway to your Clever Logger account

The gateway is the connection between your loggers and the internet. Here’s how to add a new gateway to your system.
Connecting your Gateway to the internet using wi-fi

Connecting your Gateway to the internet using Wi‑Fi

Connecting your gateway to Wi‑Fi often means you can place it closer to the logger, improving signal strength and reducing offline alerts.
Connecting your Gateway to the internet using ethernet

Connecting your Gateway to the internet using Ethernet

Connecting your gateway to Ethernet provides a constant reliable link to the internet
Information-for-IT-Departments

Information for your IT people

On most networks, Clever Logger is super easy to set up. However, some bigger organisations will have more rigid controls on what can access their networks. Here is some info your IT people may need to make things work.

Gateway alarm settings

When the gateway experiences a power outage, you will be notified via email or through the phone app.
diagnosing-offline-gateways

Troubleshooting offline Gateways

The Clever Logger gateway is the link between your loggers and the internet. If it is offline, this is a serious problem that needs to be fixed.
Rebooting-gateway

Rebooting a Gateway

Your Gateway is basically a mini computer, and sometimes just switching it off and on can fix any issues you’re having
Moving-gateway-to-another-site

Moving a gateway to another site or organisation

Clever Logger provides a simple way to move gateways around within your organisation
Clever-Logger-Time-Server-Errors

Time Server errors

The Clever Logger gateway needs to connect to a special server on the internet called a Time Server in order to make a secure connection. Sometimes access to this type of server may be blocked. This page shows how to recognise and handle this error.
gateway-power-lights_Clever-Logger

Understanding the lights on the Clever Logger gateway

The Power Lights on the Clever Logger gateway have different patterns for different events. Find out what they mean
get-MAC-address-gateway

Finding the MAC address of a gateway

Your IT people will sometimes need to know the gateway’s network identifier, known as a MAC address.

Locations and loggers

Replacing a location’s logger

This page walks you through the process of swapping out a logger at a location
low battery alarm

I got a low battery alarm. What do I do?

A low battery alarm on your logger needs your attention. Here are your options.
adding a logger

Adding a Location to your Clever Logger account

Step by step instructions for adding and configuring a Location
Placing Logger

Where to place your loggers for best results

Where you place the logger can make a big difference to the temperature readings and the reliability of the signal
slow logger

Logger not syncing or taking too long for first download

When you first set up a logger, you should receive your first data within about 10 minutes. If the process is taking too long, read on …
logger settings

Location Settings – Logging and alarms

Clever Logger Location setting information to help configure alarms and logging interval. This includes tips on how to minimise false alarms, and how to escalate alarms if they aren’t dealt with quickly.
diagnosing-offline-loggers

Diagnosing Offline Location issues

If the logger and gateway aren’t communicating, you won’t get alerts about out-of-range temperatures. This is a serious problem that needs to be fixed.
check battery status

How to check the battery status on your logger

We recommend that you change the battery in the Clever Logger loggers every 12 months. How do you check when that will be?
presets

Clever Logger presets for loggers

Clever Logger has a number of presets to allow you to quickly configure loggers for your particular needs. For example, they include presets for vaccine fridges and hospitality fridges. This article explains what they are and why we think they are a good idea for most users.

Changing the battery in the logger

Is your logger feeling a little fatigued from running all year? Give it a little boost with a brand new battery supporting its immune system with essential nutrients to power on through the day! See below to find out what you need.
starting logger

Starting your logger

Is your logger feeling a little fatigued from running all year? Give it a little boost with a brand new battery supporting its immune system with essential nutrients to power on through the day! See below to find out what you need.

Replacing the CLT Battery

Is your logger feeling a little fatigued from running all year? Give it a little boost with a brand new battery supporting its immune system with essential nutrients to power on through the day! See below to find out what you need.

Replacing the CLH Battery

Is your logger feeling a little fatigued from running all year? Give it a little boost with a brand new battery supporting its immune system with essential nutrients to power on through the day! See below to find out what you need.
check battery status

I changed the battery and the alarm didn’t go away

We recommend that you change the battery in the Clever Logger loggers every 12 months. How do you check when that will be?

How to swap loggers for a location

Replacing the Clever Logger logger at your location? Follow these simple steps.
View-data-from-deleted-logger

Viewing data from a removed logger

Even if you have removed a logger, you can still access its historical data

Your data

viewing data as a table

Viewing your data as a table

The Clever Logger table view has some great features for viewing the actual temperature (and humidity) data.
Viewing-your-data

Viewing your data as a graph

Clever Logger makes it easy to view and export your data in a variety of formats.

Reports

clever-logger-report-add

Reports Overview

Step by step instructions for creating Reports
clever-logger-add-recipient-to-report

How to add or remove recipients on an existing report

Step-by-step instructions on how to add new recipients to your existing reports.
scheduled-reports

Creating a scheduled report

Clever Logger can automatically send reports straight to your email ever day, every week or every month, depending on your needs.
instant report

Creating an instant report

With just a few clicks, Clever Logger can send you a reports on any logger for any date range. Your data is at your fingertips.
Twice Daily Reports

Twice-daily reports

Some health departments require twice-daily readings of the log. Clever Logger makes this easy by sending you an email with the minimum and maximum temperatures twice a day.

Alarms

managing alarms

Managing Alarms

Alerts are the heart of CleverLogger. They allow you to find out about problems in time to do something about them.
clever-logger-high-temperature-alert

Clever Logger High Temperature Alarms

Getting high-temperature alarms in Clever Logger? Here are some tips on what causes them and what you can do to fix or minimise them. Some relate to the equipment and some to staff.
bulk alarm handling

Bulk Alarm Handling

Easily manage alarms in bulk
diagnosing-offline-loggers

Diagnosing Offline Location issues

If the logger and gateway aren’t communicating, you won’t get alerts about out-of-range temperatures. This is a serious problem that needs to be fixed.
logger settings

Location Settings – Logging and alarms

Clever Logger Location setting information to help configure alarms and logging interval. This includes tips on how to minimise false alarms, and how to escalate alarms if they aren’t dealt with quickly.

Your organisation

sites overview

Sites – an overview

Clever Logger makes it easy to manage a single fridge or a whole chain of hospitals.
add new site

How to create a new site in Clever Logger

Sites are a useful way to manage larger installations in Clever Logger. You can limit what users can see and do by site, as well as define reports. This article shows you how to quickly create a new site.
changing site settings

Changing a site’s name and description

How to change the name and description of a site
Adding-a-new-user

How to add a user to a site

Sites are a useful way to help manage larger organisations in Clever Logger. You can limit who has access to sites as well as run site specific reports. In this article we cover how to give a user access to a site.
multiple-organisations

How to create multiple Organisations on Clever Logger

A single user can be the owner or multiple organisations. This page explains why you may want multiple organisations and how to set up a whole new organisation.

Users and Groups

clever-logger-user-remove

How to remove a Clever Logger user

Has someone outstayed their welcome on Clever Logger? Find out how to kick them out of your home….page. Follow the directions outlined by the experts below.
user roles

How do the different roles and permissions work?

What is the difference between an Operator and Controller? This page will outline and explain the different roles for Clever Logger users.
Managing-User-Profile

Managing your User Profile

Change your name or profile colour, log out of an old computer, or create a new organisation
notification-groups-overview

Notification Groups – an overview

Notification Groups are a key concept in Clever Logger. They allow you to make sure that only people who need to know are notified about alarms.
add user to group

How to add a user to a Notification Group

How to add a user to a notification group so they can be quickly notified about issues.
remove user from group

Removing a User from a Notification Group

If someone no longer needs to receive notification, you can easily remove them from a group
alarm-escalation

Understanding escalation delays and secondary groups

Alarms can be escalated to a secondary Notification Group if no one from the primary group responds in time.
split-notification-groups

Why should I split my Notification Group?

We’ve changed our recommendations on how to set up Notification Groups, and we suggest you update your existing groups to take advantage of these changes.

The Clever Logger app

notifications-to-phone

How do I get notifications sent to my phone?

Having the Clever Logger app on your phone allows you to be notified of problems day or night, wherever you are.
the clever logger app

Downloading and Installing the App

The free Clever Logger app allows you to view your data, create reports, and respond to alarms. Available for both Android and iOS.
notification-settings-on-phone

Notification settings on your phone app

The free Clever Logger app allows you to view your data, create reports, and respond to alarms. Available for both Android and iOS.

30-DAY FREE TRIAL

You're going to love Clever Logger

To prove it, we’ll send you a Starter Kit to try out for a whole month.

Set it up, have a play, explore the features – obligation free.

If you love it, just let us know.

If not, just send it back.

What is NATA?

The National Association of Testing Authorities (NATA) is the recognised national accreditation authority for analytical laboratories and testing service providers in Australia. It is an independent, not-for-profit organisation that provides independent assurance of technical competence. 

NATA accredits organisations to perform testing and inspection activities for their products and services. This gives consumers the assurance they need to make safe, healthy and reliable choices .

Location Views

In the top right corner of the Location page, you will find the View chooser.

There are three options: Simple, Detailed and Gauge.

change-location-view

Other "How To" articles

Frequently Asked Questions