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When you first add a new logger to your account, there are a couple of steps that need to happen at our end before the logger settles down into its regular routine.
First, we need to transmit the settings you have chosen to the logger. This process is called syncing and should take between 5 and 10 minutes.
Once the logger has its settings, it can record and transmit its first recording. Again, this process usually takes no more than 10 minutes.
While the gateway is sending the settings to the logger, you will see this message …
The process should only take a few minutes. If it takes longer than 10 minutes, there is likely to be problem.
In most cases, you simply need to improve the signal strength between the gateway and the logger. Move the gateway closer to the logger, or move the logger closer to the gateway. The location should sync within a few minutes.
If this fixes your problem, you will need to make the placement of the gateway and logger permanent. Sometimes, connecting the gateway to wi-fi rather than ethernet will allow you to move it closer to the logger.
If this doesn’t work, you can try other things…
When you get past the syncing settings stage, the logger’s first task is to take a reading and send it to the gateway. You will see this message…
Clever Logger is sold to government departments, public and private hospitals, and other large corporations. We understand that it’s often not possible to purchase with a credit card on a web site.
Call us on 1300 80 88 89 or send an email to [email protected] and we’ll send you a written quote. We are happy to send out most orders on receipt of a verified purchase order.
All prices are in Australian dollars and include GST
KEEP BATTERIES OUT OF REACH OF CHILDREN
Clever Logger loggers are intended for commercial use only. They contain small batteries. Swallowing can lead to chemical burns, perforation of soft tissue, and death. Severe burns can occur within 2 hours of ingestion. Seek medical attention immediately.
To prove it, we’ll send you a Starter Kit to try out for a whole month.
Set it up, have a play, explore the features – obligation free.
If you love it, just let us know.
If not, just send it back.
The National Association of Testing Authorities (NATA) is the recognised national accreditation authority for analytical laboratories and testing service providers in Australia. It is an independent, not-for-profit organisation that provides independent assurance of technical competence.
NATA accredits organisations to perform testing and inspection activities for their products and services. This gives consumers the assurance they need to make safe, healthy and reliable choices .
In the top right corner of the Location page, you will find the View chooser.
There are three options: Simple, Detailed and Gauge.
