rocket

Getting Started

cogs

Configuring Clever Logger

graph

Using Clever Logger

clouds

Common Problems

Clever Logger High Temperature Alarms

Is that a Clever Logger in your pocket or are you just happy to see me! Getting high-temperature alarms? Find out what the experts say below and cool things right down.
Clever Logger Temperature Alarms

What are high temperature alarms?

Clever Logger High Temperature Alarm

This is what a high temperature alarm looks like on Clever Logger. if this appears on your notifications your logger has recorded higher than usual temperatures from the environment it is sitting in.

 

For fridges and freezers

User Issues

These include opening the fridge too often or for too long. 

You see this as infrequent spikes in temperature, and can usually be tied to busy times of the day or when stock arrives.

Usage Issues

This is typically where the fridge has been over stocked and there is not sufficient airflow.

It can also be caused by moving a large amount of warm stock into the fridge.

Mechanical issues

These include the fridge starting to fail,  lack of airflow around the fridge, broken door seals.

You typically see this in the graph as it going over temperature repeatedly throughout the day and night.

YOU NEED TO DO SOMETHING TO FIX IT!

Defrost cycles

When you see a spike every couple of hours (8 to 12), it is probably the defrost cycle.

Contact the fridge technician to fix this.

Fridge Settings

If you see the temperature going over the threshold every time, the fridge needs to be adjusted down.

Remember that both the fridge and the logger need to be within range. Expect them to disagree on temperature, but both agree they are within range!!!

Power

The most common cause is no power, either from a blackout or from someone pulling out the power chord.

In the event of a blackout, avoid opening the fridge.

Do I need to do anything?

Clever Logger Temperature Alarms

It is always recommended to check on your stock when a high alarm is alerting you and rectify the issue immediately.

Ensure the environment is still ventilating correctly. If you suspect the cooling system is not working – contact your utilities representative and inform them on the problem.

It is also important to ask other colleagues if they were doing anything with the logger during the period it was alerting. Most of the time we get calls and find out a stock take or re-stocking was in progress hence the fridge door was open.

Check the logger has not be moved or bumped from its original point of placement as it could be reading a hotspot in the environment.

How to reduce false alarms

Settings

If you are being alerted to often or you wish to be notified a little earlier to fluctuations, simply click here to find out how to change your alarm settings.

When configuring your logger you would have set a temperature threshold – where a certain range would be considered safe and anything out from those parameters would be cause for concern.  We DO NOT recommend increasing it to avoid alarms.

You can also specify the delay before an alarm is generated. This feature is specifically for giving the fridge a chance to cool down again quickly without notifying everyone of a problem. This is our recommended method 

Physical changes

Moving the logger to a different location may change the temperature. Note that this is possibly just hiding the fact that you have parts of your fridge that are too warm.

Changing the layout of stock within your fridge (or getting a larger one!) will also change the results.

Another useful trick is to slow the response of the logger down a bit by placing it in box. The logger will typically respond to temperature changes faster than your stock (vaccines, food etc). By placing it inside a box, it will heat up and cool down slower. This removes the extreme highs and lows from the graph. Use a product box or small cardboard box. Do NOT use an enclosed plastic box because this will slow it down too much.

Other "How To" articles

Frequently Asked Questions