Frequently Asked Questions

Is Clever Logger the right choice for mobile monitoring?

Where is the email with my login code?

How long is your data stored at Clever Logger?

Is there a Clever Logger API?

What types of certification are available?

Why you should keep everything in the green

Clever Logger and Food Standard 3.2.2

Adding more Users to your Clever Logger account

Will Clever Logger run on a Mac?

What range of temperatures can Clever Logger log?

What does the signal strength percentage mean?

What is a temperature logger?

How to improve the Clever Logger signal strength

How do I get notifications sent to my phone?

Logger not syncing or taking too long for first download

Creating a scheduled report

Creating an instant report

Diagnosing Offline Location issues

Information for your IT people

How do I change my email address?

How to remove a Clever Logger user

Troubleshooting offline Gateways

How to add a user to a site

Adding a Gateway to your account

Changing the battery in the logger

Clever Logger Versus AQ Box

How to create a shortcut to the Clever Logger dashboard

A selection of “interesting” vaccine fridges

How do the different roles and permissions work?

How to sort and save Clever Logger report emails

Who owns the data and what do you do with it?

How to add or remove recipients on an existing report

Should I connect to 2.4GHz or 5GHz Wi-Fi?

Why running an “ice-slurry” test is not a good solution

Why am I getting Offline errors?

Why won’t Clever Logger work on older browsers?

Do I have to get an email code every time I want to log in?

Finding the MAC address of a gateway

How secure is Clever Logger?

What are Notification Groups?

What do I do if I get an alarm?

Why can’t different devices agree on temperature?

Does Clever Logger meet vaccine logging guidelines?

Do I need to calibrate my Clever Logger?

Are there any ongoing costs with Clever Logger?

What do the colours mean on Clever Logger panels?

How far can the loggers be from the gateway?

How long is the warranty?

Where do I get the app?

How scalable is Clever Logger?
