Frequently Asked Questions
Clever Logger Calibration Options
Is Clever Logger the right choice for mobile monitoring?
Where is the email with my login code?
How long is your data stored at Clever Logger?
Is there a Clever Logger API?
What types of certification are available?
Why you should keep everything in the green
Creating a scheduled report
Clever Logger and Food Standard 3.2.2 Compliance
Adding more Users to your Clever Logger account
Will Clever Logger run on a Mac?
What range of temperatures can Clever Logger log?
What does the signal strength percentage mean?
What is a temperature logger?
How to improve the Clever Logger signal strength
How do I get notifications sent to my phone?
Diagnosing Offline Location issues
Changing the battery in the logger
Creating an instant report
Why the min/max + extremes report is everything you need
Why is the logger not showing up when I try to add a location?
Logger not syncing or taking too long for first download
Information for your IT people
How do I change my email address?
How to remove a Clever Logger user
Troubleshooting offline Gateways
How to add a user to a site
Adding a Gateway to your account
Clever Logger Versus AQ Box
How to create a shortcut to the Clever Logger dashboard
What should my temperature graph look like?
How do the different roles and permissions work?
How to sort and save Clever Logger report emails
Who owns the data and what do you do with it?
How to add or remove recipients on an existing report
Should I connect to 2.4GHz or 5GHz Wi-Fi?
Why running an “ice-slurry” test is not a good solution
Why am I getting Offline errors?
Why won’t Clever Logger work on older browsers?
Do I have to get an email code every time I want to log in?
Finding the MAC address of a gateway
How secure is Clever Logger?
What are Notification Groups?
What do I do if I get an alarm?
Why is Clever Logger showing a different temperature to the fridge?
Does Clever Logger meet vaccine logging guidelines?
Do I need to calibrate my Clever Logger?
Are there any ongoing costs with Clever Logger?
What do the colours mean on Clever Logger panels?
How far can the loggers be from the gateway?
How long is the warranty?
Where do I get the app?
How scalable is Clever Logger?