Frequently asked questions
How to create a shortcut to the Clever Logger dashboard
Quickly open the Clever Logger Dashboard in a new browser...Read More
How to check the battery status on your CLT-01 logger
We recommend that you change the battery in the Clever...Read More
How to sort and save Clever Logger report emails
Did we make reports obsolete? Probably. With old-fashioned loggers, it...Read More
Who owns the data and what do you do with it?
With Clever Logger, who owns the data? What do you...Read More
Should I connect to 2.4GHz or 5GHz Wi-Fi?
Many modern routers broadcast wi-fi in two frequencies - 2.4GHz...Read More
Running an “ice-slurry” type test at different temperatures
The infamous “ice-slurry test” The ice-slurry test is an often...Read More
Understanding the lights on the Clever Logger gateway
The Power Lights on the Clever Logger gateway have different...Read More
Why am I getting Offline errors?
Offline errors can come from either gateways or loggers. Here's...Read More
Why won’t Clever Logger work on older browsers?
Clever Logger is designed to take advantage of the speed...Read More
Do I have to get an email code every time I want to log in?
Clever Logger uses a simple email code challenge to log...Read More
What do I do if I get an alarm?
Processing alarms in This page provides information on alarm processing...Read More
Why can’t different devices agree on temperature?
How is it possible for two devices to monitor the...Read More
Why is my battery losing power so fast?
You only just got your Clever Logger and the battery...Read More
Does Clever Logger meet vaccine logging guidelines?
There is a lot of confusion amongst pharmacies and medical...Read More
Do I need to calibrate my Clever Logger?
We get asked about calibration all the time. Here are...Read More
Are there any ongoing costs with Clever Logger?
The Clever Logger purchase price includes your data storage costs.Read More
What do the colours mean on Clever Logger panels?
Each Clever Logger panel is coloured-coded to show its status....Read More
How far can the loggers be from the gateway?
Clever Logger Loggers use Bluetooth technology to transmit their data...Read More
How long is the warranty?
Clever Logger products are robust and high quality. We provide...Read More
What happens if the power goes out?
Even if the power or internet drops out, the CleverLogger...Read More