Frequently asked questions
Clever Logger Versus AQ Box
Clever Logger and AQ Box are both "next gen" solutions...
Read MoreHow to create a shortcut to the Clever Logger dashboard
Quickly open the Clever Logger Dashboard in a new browser...
Read MoreHow to check the battery status on your CLT-01 logger
We recommend that you change the battery in the Clever...
Read MoreHow to sort and save Clever Logger report emails
Did we make reports obsolete? Probably. With old-fashioned loggers, it...
Read MoreWho owns the data and what do you do with it?
With Clever Logger, who owns the data? What do you...
Read MoreShould I connect to 2.4GHz or 5GHz Wi-Fi?
Many modern routers broadcast wi-fi in two frequencies - 2.4GHz...
Read MoreRunning an “ice-slurry” type test at different temperatures
The infamous “ice-slurry test” The ice-slurry test is an often...
Read MoreUnderstanding the lights on the Clever Logger gateway
The Power Lights on the Clever Logger gateway have different...
Read MoreWhy am I getting Offline errors?
Offline errors can come from either gateways or loggers. Here's...
Read MoreWhy won’t Clever Logger work on older browsers?
Clever Logger is designed to take advantage of the speed...
Read MoreDo I have to get an email code every time I want to log in?
Clever Logger uses a simple email code challenge to log...
Read MoreHow secure is Clever Logger?
Occasionally we have a potential user who is keen to...
Read MoreWhat are Notification Groups?
A Notification Group is a list of the people who...
Read MoreWhat do I do if I get an alarm?
Processing alarms in This page provides information on alarm processing...
Read MoreWhy can’t different devices agree on temperature?
How is it possible for two devices to monitor the...
Read MoreWhy is my battery losing power so fast?
You only just got your Clever Logger and the battery...
Read MoreDoes Clever Logger meet vaccine logging guidelines?
There is a lot of confusion amongst pharmacies and medical...
Read MoreDo I need to calibrate my Clever Logger?
We get asked about calibration all the time. Here are...
Read MoreAre there any ongoing costs with Clever Logger?
The Clever Logger purchase price includes your data storage costs.
Read MoreWhat do the colours mean on Clever Logger panels?
Each Clever Logger panel is coloured-coded to show its status....
Read MoreHow do I add a Gateway?
Adding a Gateway to your Clever Logger account is quick...
Read MoreHow far can the loggers be from the gateway?
Clever Logger Loggers use Bluetooth technology to transmit their data...
Read MoreHow long is the warranty?
Clever Logger products are robust and high quality. We provide...
Read MoreWhere do I get the app?
The app is free and available for iOS and Android.
Read MoreHow scalable is Clever Logger?
Clever Logger can be used by any sized organisation -...
Read MoreWhat happens if the power goes out?
Even if the power or internet drops out, the CleverLogger...
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