The gateway is basically a mini computer so a restarting it is a good first troubleshooting step if things aren’t going as expected.
That said, you should not need to be constantly manually restarting your gateway. It has features built into it that will automatically restart it if a problem is detected.
If you find that you are needing to frequently restart your gateway then something is obviously wrong, so please contact us.
Simply pull the power cable out and put it back in.
As long as the gateway is still online, you can reboot it remotely through the dashboard.
Click on Advanced Settings and then on the Reboot link.
Confirm your action on the next screen (more about this screen below).
The reboot instruction will be sent to the gateway and it should restart within about 10 minutes.
The reboot confirmation screen also has details of when the gateways last rebooted and for what reason.
Tips and tricks on bringing a gateway back online after it has restarted.
The National Association of Testing Authorities (NATA) is the recognised national accreditation authority for analytical laboratories and testing service providers in Australia. It is an independent, not-for-profit organisation that provides independent assurance of technical competence.
NATA accredits organisations to perform testing and inspection activities for their products and services. This gives consumers the assurance they need to make safe, healthy and reliable choices .
In the top right corner of the Location page, you will find the View chooser.
There are three options: Simple, Detailed and Gauge.
Simple View
Detailed View
Gauge View
| QUICK SPECS | |
|---|---|
| Model | CLD-01 |
| Type | Temperature only with Dual Sensors |
| Temperature Range | Internal sensor: -23°C to +60°C External sensor: -40°C to +80°C |
| Humidity Range | N/A |
| Battery Type | CR2450 |
| Battery Life | Replace every 12 months |
| Accuracy |
Internal Sensor: ±0.3℃ (0℃ to +60℃) ±0.3℃ to ±0.7℃ (other temperatures) External Probe: ±0.5℃ (-20℃ to +40℃) ±1℃ (other temperatures) |
| Offline Memory | approx 24 days logging at 5 minute intervals |
| QUICK SPECS | |
|---|---|
| Model | CLX-01 |
| Type | Temperature only with Probe |
| Temperature Range | -40°C to 60°C Can operate up to 80°C for short periods |
| Humidity Range | N/A |
| Battery Type | CR2450 |
| Battery Life | Replace every 12 months |
| Accuracy | ±0.5℃ (-20℃ to +40℃) ±1℃ (other temperatures) |
| Offline Memory | approx 24 days logging at 5 minute intervals |
To prove it, we’ll send you a Starter Kit to try out for a whole month.
Set it up, have a play, explore the features – obligation free.
If you love it, just let us know.
If not, just send it back.
