Clever Logger Overview for IT
What is in this section?
- Why the user is asking for Clever Logger (why is it important to them that you try to get Clever Logger working)
- Summary of the parts of the Clever Logger system
- Additional pages with detailed information:
Why the user is asking for Clever Logger
Clever Logger is a cloud based temperature monitoring system. It provides 24/7 monitoring of fridges, freezers and other temperature sensitive items. It will automatically notify users if there is a problem. It also fully automates the recording of temperature, and will automatically email reports to users.
There is also a very high chance that the user is requesting it because temperature monitoring is a mandatory.
What are the parts of Clever Logger (and which bits do you need to know about)
Logger
The logger is a small device that will sit in the fridge or freezer. It has a temperature and optionally a humidity sensor in it. It is collecting no other data. It only stores temperature data in its memory.
The logger uses Bluetooth Low Energy (BLE) to communicate with the gateway. It does NOT communicate directly to your network or the internet.
Gateway
The gateway will monitor the loggers and communicate with our servers. It is connected to your network via either ethernet or Wi-Fi.
The gateway will only communicate with our external servers. For some IT departments having an unknown hardware device sitting on their network is seen as a security risk. The following link has information on the gateway and how to securely set it up:
Browser + Phone App
Users can see the results either via a web browser or an app on their phone.
Email - VERY IMPORTANT
Clever Logger uses email for:
- sending the log in authorisation code
- sending alarm notifications when something is too hot, cold or offline
- sending automated reports
This means that you will potentially be receiving a large number of emails from our email server. It is critical that they are not blocked by a spam filter.
Server / Data / Security / Privacy
All data is currently stored on AWS. We also use a number of third tools that are used for tasks such as email, reports and notifications.
We are very aware of the security and privacy risks associated with cloud based applications. This section covers the many of the security and privacy questions that we are asked.