The warranty covers all the hardware except batteries.
And we are hopefully very generous in what we cover under the warranty. A couple of immediate exemptions are:
– where the hardware is physically damaged, including broken casings, damaged leads, and a nail through the logger
– where the gateway is jam packed with dust or dough
Then there are the interesting border cases, like a logger filled with water. If it was because you submerged the logger, sorry that’s physical damage. If it is due to heavy condensation in the coolroom then we will replace it but request that you enclose it in a water proof container.
Our Happiness Guarantee means that if you are not happy with your Clever Logger you can return it within 60 days for a full refund. This also includes things like you changed your mind and you purchased excess stock.
And when we say 60 days, please contact us at any time if you are not totally satisfied with the product. We will do our best to resolve the issue or come to a mutually agreeable resolution. Our job is simple – solve your problems, not be your problem!
The happiness guarantee is limited to $2,000. Anything over that and please contact us. This clause is really just to protect ourselves against a large special order. We would assume that you did a smaller trial to work out if we were a good solution in the first place.
The National Association of Testing Authorities (NATA) is the recognised national accreditation authority for analytical laboratories and testing service providers in Australia. It is an independent, not-for-profit organisation that provides independent assurance of technical competence.
NATA accredits organisations to perform testing and inspection activities for their products and services. This gives consumers the assurance they need to make safe, healthy and reliable choices .
| QUICK SPECS | |
|---|---|
| Model | CLD-01 |
| Type | Temperature only with Dual Sensors |
| Temperature Range | Internal sensor: -23°C to +60°C External sensor: -40°C to +80°C |
| Humidity Range | N/A |
| Battery Type | CR2450 |
| Battery Life | Replace every 12 months |
| Accuracy |
Internal Sensor: ±0.3℃ (0℃ to +60℃) ±0.3℃ to ±0.7℃ (other temperatures) External Probe: ±0.5℃ (-20℃ to +40℃) ±1℃ (other temperatures) |
| Offline Memory | approx 24 days logging at 5 minute intervals |
| QUICK SPECS | |
|---|---|
| Model | CLX-01 |
| Type | Temperature only with Probe |
| Temperature Range | -40°C to 60°C Can operate up to 80°C for short periods |
| Humidity Range | N/A |
| Battery Type | CR2450 |
| Battery Life | Replace every 12 months |
| Accuracy | ±0.5℃ (-20℃ to +40℃) ±1℃ (other temperatures) |
| Offline Memory | approx 24 days logging at 5 minute intervals |
To prove it, we’ll send you a Starter Kit to try out for a whole month.
Set it up, have a play, explore the features – obligation free.
If you love it, just let us know.
If not, just send it back.