Clever Logger Email Considerations
Email Considerations
Critical emails
Clever Logger will send a number of emails including:
- Account creation authorisation
- One-time passwords
- Periodic reports
- Alarm notifications including:
- high temperature
- low temperature
- offline
It is critical that emails are able to be received by users. All emails are sent from:
If a user marks an alarm or report notification as spam, they will need to reverse this in their email application.
If a user is unable to receive the account creation authorisation, and it is not in their spam filter, then IT will need to check the email provider’s spam filter.
Support emails
Support is provided by OnSolution. You may receive email from [email protected] or an individual within the onsolution.com.au email domain.
Other emails
Clever Logger has an opt-in email list that will send a number of emails including:
- Training and instructional emails
- System update notifications
- New production information
These emails are opt-in and we do not share your email address with any third parties. These emails will be from either:
