What happens if the power goes out?

Even if the power or internet drops out, the CleverLogger keeps right on logging on its internal memory. As soon as the connection is restored, the saved data will be automatically uploaded.
What happens if the power goes out

Clever Logger all have a built-in memory that can store many weeks’ worth of temperature data.

If the Logger can’t talk to the Gateway to transmit its data, it will happily keep measuring temperatures and saving them to its memory.

Then, when the power comes back on and the internet connection is restored, the saved data will upload to the Clever Logger database.

Letting you know

It’s all very well to know that your temperature data is safe, but wouldn’t it be better to know there was a problem before it’s too late?

Once your loggers are set up, the Clever Logger internet database will expect readings to be uploaded at regular intervals.If the power or internet goes out and readings don’t arrive, the system will start to generate alerts.

In the Clever Logger dashboard, you can configure the system to send alert emails to a list of addresses.

If you have the smartphone app installed on your phone and logged into your account, you can receive notifications about problems instantly, wherever you are.

Show initiative

If a power surge has occurred onsite, the following five actions will follow- 

    1. An offline notification will generate.
       
      gateway-offline
    2. The offline notification will continue to remind staff of the issue if not acknowledged.
       
    3. Once resolved, the offline reminders will discontinue.
        
    4. Clever Logger will upload all readings collected during this offline event.

    5. Clever Logger will generate all alarms triggered during this offline event.
To minimise the risk of being without data during a power surge, installing an uninterruptible power supply (UPS) will ensure that your internet and Clever Logger remain online during a blackout. 

4 Responses

  1. If there is no internet does the clever logger send me a message/a;arm to state “off line”

    1. Exactly right. The Gateway is in contact with the server on the internet. If that connection is lost (e.g. if there is a power failure), the server sends out an alert email and, if you have the app on your phone, an alert on that as well.

      Meanwhile, the Logger keeps on logging to its internal memory so there is no gap in the data when the internet connection to the Gateway is restored.

  2. Who pays for you to use server on the internet. And if not free, what is cost of Cloud storage

    1. Hi Cedric,

      CleverLogger has NO ongoing costs for Cloud storage. We will keep your data available to you online for at least 12 months. After that, we may archive it, but it will always be available on request.

      Additionally, there are no costs for software, apps or phone support. Your one-off purchase price covers the lot.

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