Common questions

These are the most common questions we are asked.

If you have an issue that isn’t answered here, use the form at the bottom of the page to let us know.

About temperature loggers

What is a temperature logger?

What is the temperature range of Clever Logger?

Will Clever Logger run on a Mac?

What should the temperature graph from my vaccine fridge look like?

About your account

How to add more users to my Clever Logger account?

How to remove a user from my Clever Logger account?

How do I change my email address?

How do I change my account name?

About your gateway

How do I connect the gateway to my Wi‑Fi

What do I do if I get an offline alarm?

About your loggers

How do I change the battery in my logger?

Where do I place my logger for best results?

About your reports

How do I create a scheduled report?

How do I create a report about a certain date or time?

Help!

Do you have a problem that’s not answered here? Let us know and we’ll get back to you in a flash.

30-DAY FREE TRIAL

You're going to love Clever Logger

To prove it, we’ll send you a Starter Kit to try out for a whole month.

Set it up, have a play, explore the features – obligation free.

If you love it, just let us know.

If not, just send it back.

Clever Logger temperature logger with external probe

Logger with Dual Temperature Sensors

QUICK SPECS
Model CLD-01
Type Temperature only with Dual Sensors
Temperature Range Internal sensor: -23°C to +60°C
External sensor: -40°C to +80°C
Humidity Range N/A
Battery Type CR2450
Battery Life Replace every 12 months
Accuracy Internal Sensor:
±0.3℃ (0℃ to +60℃)
±0.3℃ to ±0.7℃ (other temperatures)
External Probe:
±0.5℃ (-20℃ to +40℃)
±1℃ (other temperatures)
Offline Memory approx 24 days logging at 5 minute intervals
Clever Logger temperature logger with external probe

Logger with External Probe

QUICK SPECS
Model CLX-01
Type Temperature only with Probe
Temperature Range -40°C to 60°C
Can operate up to 80°C for short periods
Humidity Range N/A
Battery Type CR2450
Battery Life Replace every 12 months
Accuracy ±0.5℃ (-20℃ to +40℃)
±1℃ (other temperatures)
Offline Memory approx 24 days logging at 5 minute intervals