Understanding the lights on the Clever Logger gateway
The Power Lights on the Clever Logger gateway have different patterns for different events. Find out what they mean
Why am I getting Offline errors?
Offline errors can come from either gateways or loggers. Here’s how to diagnose and fix some common problems.
Why won’t Clever Logger work on older browsers?
Clever Logger is designed to take advantage of the speed and reliability of modern browsers. Older versions of browsers (particularly Internet Explorer) just can’t cut it.
Why do I have to get an email code every time I want to log in?
Clever Logger uses a simple email code challenge to log users in the first time and then remembers them after that. No passwords! But some users find themselves having to log in every time. Here’s why.
How secure is Clever Logger?
Occasionally we have a potential user who is keen to use Clever Logger, but either their boss or the IT department then voices concerns about security. I thought I would write the post to discuss to talk about computer security in general, and specifically the “risk” with Clever Logger.
What are Notification Groups?
Notification Groups A Notification Group is a list of the people who will be notified when something goes wrong. Notification Groups are a very important concept in . There are three basic things to understand … You can create as many Notification Groups as you like. You can add as many people as you like […]
Why do Clever Logger graphs have dots and not lines?
Clever Logger graphs don’t use lines to connect data points because they are misleading. Read on to find out more.
What do I do if I get an alarm?
Receiving alarms All send four types of alarms: High Temperature Low Temperature Offline (Gateway or Logger) Low Battery Additionally, the Temperature and Humidity loggers can return a high or low humidity alarm. In each case, members of the nominated Notification Group will receive an email. If you have installed the app on your phone, you will also […]
Why can’t different devices agree on temperature?
How is it possible for two devices to monitor the same environment and get different results? And for them both to be right?
Why is my battery losing power so fast?
You only just got your Clever Logger and the battery is already down to 89%. What’s going on?
