Connecting your Gateway to power and Internet

Before you begin, add your Gateway to your account in the Clever Logger dashboard.

Step 1. Connecting the power

Gateway power slot

Plug your Gateway power supply into a powerpoint as close as possible to where the Logger will be located.

Connect the power supply to this port on your Gateway.


If you look through the grille on the end of the Gateway, you will see a red light to indicate the power is connected.

Step 2. Connecting to the Internet

You can connect the Gateway to the Internet using either a network cable (Ethernet) or WiFi.

Connecting using Ethernet


Use the supplied Ethernet cable to connect this port on the Gateway with an Ethernet port on your office network.

The Gateway will use DHCP to acquire an IP address on your network.

In most cases, no other actions are necessary. The Gateway will now be visible on the dashboard.

Connecting using Wi-Fi

Connecting the Gateway to your office network can allow you to place it closer to the Logger location, ensuring a stronger signal.

To connect, you will need to install the App on your smartphone.

Read the full instructions on how to connect the Gateway to Wi-Fi.

I.T. Notes

Clever Logger will ‘just work’ on most networks, however on some corporate networks, you may need to get your I.T. team to configure some settings to allow it to work through the firewall.

The below information should help, or they can call or email us if they have any other questions.

  • Firewall Considerations:
    • Clever Logger Gateways need HTTPS access to the Clever Logger servers, as well as NTP access to accurately get the time. Please refer to the table below for a list of domains that need to be accessible. You can use the ‘Run Connectivity Test’ functionality of the Clever Logger app if you are having issues getting the Gateway connected to the internet.
    • Note: it is preferable that you use a domain name for a firewall rule, not a specific IP address, as the IP addresses associated with these domains will change dynamically
  • MAC Address:
    • The WiFi and Ethernet MAC addresses of your Gateway can be found via the Clever Logger web app, in the Gateway details screen, or via the mobile app
  • Ethernet:
    • 100Base-T and Gigabit
  • WiFi:
    • Frequencies: 2.4GHz and 5GHz 802.11.b/g/n/ac
    • Protocols: WPA and WPA2 (WEP, WPA-Enterprise, and hidden networks are not currently supported.)
  • NTP:
    • The Clever Logger Gateway requires NTP to sync the time. It will first attempt to use your own local NTP servers (information supplied via DHCP), and if that fails it will attempt to contact the NTP domain listed below.
Domain Details Notes
HTTPS - TCP Port 443
Will be made redundant soon
HTTPS - TCP Port 443
Will be made redundant soon
HTTPS - TCP Port 443
Will be made redundant soon
TCP port 80 (HTTP)
UDP port 123 (NTP)
Will be made redundant soon
HTTPS - TCP Port 443
HTTPS - TCP Port 443
HTTPS - TCP Port 443
TCP port 80 (HTTP)
UDP port 123 (NTP)