Connecting To Ethernet
What is "Ethernet" and why is it better?
The simplest answer is “it’s the plug for your network”.
The alternative is WiFi, where you magically connect to the network.
We recommend Ethernet over WiFi because it just tends to be more reliable. People have a habit of changing WiFi passwords without remembering that Clever Logger is connected.
Keep in mind that both Ethernet and WiFi are how we talk from the gateway to your router/modem. In most small sites you then rely on the NBN or similar to communicate with the internet. If your modem/router is unable to communicate with the internet then the gateway will still go offline. For a reliable system you need both a reliable connection between the gateway and router/modem, and the router/modem to the internet.
Connecting to Ethernet
Simply plug the cable into the Ethernet port (show circled above) and the other end into:
- your modem/router, or
- the network port on the wall switch
If the lights are off, it’s likely that the Ethernet connection is not active.
- Try a different Ethernet port to see if the gateway can connect
- Check with your IT people to see if they can make the port active
- Ensure the modem is turned on
- Ensure you have the correct port on the modem
If the light below the Ethernet port is flashing but the gateway still won’t connect,
- Ensure that your modem has internet access
- Your IT people may have placed some restrictions on what devices can connect to the network.
- You can find the IT requirements for the gateway on this page.
