Configuring Clever Logger
Using Clever Logger
Clever Logger is generally pretty set-and-forget, but every now and then you may have a problem.
If you have an issue that isn’t answered here, use the form at the bottom of the page to let us know.
Changing the battery in the logger
Is your logger feeling a little fatigued from running all year? Give it a little boost with a brand new battery supporting its immune system with essential nutrients to power on through the day! See below to find out what you need.
I can’t log into Clever Logger
No luck signing into the Clever Logger dashboard? Here are some options…
Clever Logger High Temperature Alarms
Getting high-temperature alarms in Clever Logger? Here are some tips on what causes them and what you can do to fix or minimise them. Some relate to the equipment and some to staff.
Clever Logger Offline Gateway Alarms
The Clever Logger gateway is the link between your loggers and the internet. If it is offline, this is a serious problem that needs to be fixed.
Clever Logger Low Temperature Alarms
Getting low temperature alarms in Clever Logger? Here are some tips on what causes them and what you can do to fix or minimise them. Some relate to the equipment and some to staff.
Diagnosing Offline Location issues
If the logger and gateway aren’t communicating, you won’t get alerts about out-of-range temperatures. This is a serious problem that needs to be fixed.
Time Server Error
What happens when your gateway can’t connect to the time server.
Logger not syncing or taking too long for first download
When you first set up a logger, you should receive your first data within about 10 minutes. If the process is taking too long, read on …
Do you have a problem that’s not answered here? Let us know and we’ll get back to you in a flash.