Clever Logger is generally pretty set-and-forget, but every now and then you may have a problem.
If you have an issue that isn’t answered here, use the form at the bottom of the page to let us know.
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Getting high-temperature alarms in Clever Logger? Here are some tips on what causes them and what you can do to fix or minimise them. Some relate to the equipment and some to staff.
The Clever Logger gateway is the link between your loggers and the internet. If it is offline, this is a serious problem that needs to be fixed.
Getting low temperature alarms in Clever Logger? Here are some tips on what causes them and what you can do to fix or minimise them. Some relate to the equipment and some to staff.
If the logger and gateway aren’t communicating, you won’t get alerts about out-of-range temperatures. This is a serious problem that needs to be fixed.
When you first set up a logger, you should receive your first data within about 10 minutes. If the process is taking too long, read on …
Do you have a problem that’s not answered here? Let us know and we’ll get back to you in a flash.
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