Getting Started

Configuring Clever Logger

Using Clever Logger

Common Problems

Connecting your gateway to a wi-fi network

Clever Logger gives you the option of connecting to Wi-Fi. This page focuses on setting up your gateway connection to a local network wirelessly.

Using the Clever Logger App to connect your Gateway to Wi-Fi

The Clever Logger Gateway can connect to a Wi-Fi network. Connecting to Wi-Fi often means you can position the Gateway closer to the Logger and get a better signal.

Please note that Clever Logger cannot connect to Enterprise Wi-Fi (with username) or hidden Wi-Fi networks.

You will need three things ...

1. The wi-fi password

This is often on a sticker on the bottom of your modem/router. Alternatively, you may need to ask your IT people to supply it.

2. The Clever Logger app installed on your phone

In order to connect the gateway to wi-fi, we will need to enter the wi-fi password into the gateway. Since the gateway doesn’t have a keyboard, we are going to use a mobile phone to connect to the gateway using Bluetooth so we can enter the password using the phone’s keyboard.

Any Apple or Android phone will do. You can uninstall the app when you are finished if you like. You don’t need to the phone to be connected to wi-fi. You just need to have Bluetooth turned on.

3. Access to the email inbox for the address on your Clever Logger account

When you install the app on your phone or iPad, it will ask you to enter the email address on your Clever Logger account. It will then send a 6-digit code to that address as a verification.

Step 1. Install the Clever Logger App on your mobile phone

The Clever Logger App is available for both iOS and Android.

Search for “Clever Logger” in the appropriate app store.

Log into the App

When you first open the app, you will see a form asking for your email address.

Enter your email address in the App. You will receive a email from Clever Logger with a six-digit authorisation code. Enter the code into the app and follow the instructions.

You only need to do this once.

Step 2. Add the Gateway

Step 2: Add the Gateway

NOTE: If you have already added the Gateway, then you can skip to Step 3 but make sure that the Ethernet cable is unplugged and that you have rebooted the Gateway by pulling out the power cord and putting it back in.


Before you start, the Gateway should be nearby and switched on but not connected to Ethernet.

Your phone should have Bluetooth turned on.

Tap the menu icon in the top left corner of the screen.

Choose Gateways from the menu


Tap on Add a Gateway

Give the gateway a name.

Enter the ID and PIN. You can find these on a sticker on the bottom of the gateway.


Step 3. Connect the Gateway to Wi-Fi

You should now see the new gateway panel in your Gateways list.

Notice that there is not “Last Activity”. This tells us that the gateway is not connected to the internet yet.

Tap on the gateway panel to see the gateway detail.

Click on the Options icon and choose Configure WiFi

If you have not already been asked to allow the app to use Bluetooth, you may be asked to enable it. You should allow this.


Check that your gateway is in Discover Mode.

flashing lights

If it is NOT in Discover mode, then remove the power lead and plug it back in again (i.e. reset the gateway). After about 15 seconds it should enter Discover mode.

All gateways will remain in Discover mode for 1 minute and then go back into normal mode.

Tap the Start Searching button

Tap on the Wi-Fi link

Tap on the Wi-Fi network you wish to connect to.

Enter the Wi-Fi Password and tap the Connect button

The Wi-Fi should now be connected. The process is finished.

On the Gateways page, you will see the gateway now has a “Last Activity” status.


If this process did not work for you, please check the following…

  • Reboot the Gateway by pulling the power cord out and putting it back in, or by switching the power off and on at the wall.
  • Click on the settings icon in the top right of the app screen and choose Refresh
  • Make sure the Ethernet cable is not plugged in
  • Test the Wi-Fi network by checking that you can see and connect to it on your smartphone.
  • Check with your IT department as to whether they have restrictions on devices connecting to Wi-Fi. e.g. MAC address filtering.
  • You have the latest version of the App installed

If you cannot connect the Gateway, call us on 1300 80 88 89 for support.


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